FAQs.

This isn’t a problem we will point the settings of your domain name over to the new website. We will either give you the details you need to change or alternatively you can give us the login details to make the changes for you.

We do set up small email accounts for users of 1 or 2 names. The cost of this will depend on the size mailbox you want. In situations where the company has a number of employees and are in need of larger mailboxes we will direct you to local IT companies to assist in setting up your business devices with your email. 

SEO stands for Search Engine Optimisation, it is the process of ranking your website to show up on searches in Google and other Search Engines, yes there are other search engines out there 🙂 

When asked straight after the launch of a website if your website will appear on the first page of Google after a search of your services, the honest answer is no, especially if you are in an extremely competitive market. 

The initial development of the website with SJW will be built implementing all the basic SEO principles. Following this it is entirely up to you and your budget as to whether or not you continue to invest in your SEO and slowly but surely pushing your website up the rankings. Monthly packages are available.

If you feel you are proficient using the Wordpress CMS then of course you can make the updates yourself. 

However, if your knowledge of websites and Wordpress is non-existent please leave the updates to the professionals it will take us less time and will ensure your site remains in order and looking good. An inexperienced user of Wordpress will ultimately end up costing you more money! 

When we first chat about your project we will establish the best way forward with this and quote accordingly. 

This really varies and depends on the size of the job and the functionality of the site. If you require an online shop this will inevitably cost more than a website without a shop facility. Just to give you an idea, for an average size regular online presence with up to 5 pages the cost is approx £2200.

We are currently offering a single page with 4 sections for £950 find out more here →

Yes. Ideally you will send photos of your product and services at the beginning of the project. However if your photo collection is limited we will select appropriate images from our library to fill up the website and keep it looking professional. We will offer a certain amount of images for free, the amount we supply will be subject to the size project. All our images are sourced from Adobe Stock. 

No. Once upon a time we would design logos for businesses however this is something we outsource now. Please talk to us further about this if it is a requirement, we know plenty of professional and creative people in the industry to point you in the right direction.

Following discussions with SJW design and making the decision to move forward, we will invoice a 50% deposit and once this is paid the job will begin. The balance is to be paid upon final approval on testing server, once this is settled the website will go live. 

In respect of monthly costs to cover Hosting, these will need to be set up by standing order and payable one month from the launch of website. It is important not to let these payments get into arrears as this could result in your website being removed.

For most businesses, mobile traffic now exceeds desktop.

Prior to 2015 mobile devices were still predominantly showing websites which used the old pinch and zoom method of viewing. We’ve come a long way since then. A responsive website adds more layers of complexity to the design and the development of a website, increasing the work load for us designers. SJW’s sites are designed and optimised for viewing on mobile phones, smart devices including tablets and of course the old faithful, the desktop monitor.